Frequent
questions
Here you will find the main questions that people ask regarding the facilities at the Bogotá destination.
What makes Palermo Home unique compared to other hotels in Bogotá?
Our attention to details, personalization of services and friendly service make for a truly exceptional lodging experience in Bogotá.
What type of themed experiences or special packages does your boutique hotel in Bogotá offer?
- Airport-hotel-airport transfers
- City tours and activities
- Transportation to events and procedures
We guarantee a unique and memorable experience in Bogotá.
Do you have concierge services to help guests with bookings and local recommendations?
Yes, we have a personalized concierge service. Our front desk team is responsible for attending to the individual needs of each guest, providing assistance with reservations, transportation, activities and more, to ensure their stay is exceptional.
Does Palermo Home offer accommodation for different types of travelers (couples, families, executives, pets)?
We have a variety of accommodations that adapt to the needs of different types of guests, whether they are couples, families or business travelers. Unfortunately, at the moment we do not have the capacity to welcome pets, but we are working to offer that option in the future.
Are there any food options included in the room rate in Bogotá?
At Palermo Home, we offer breakfast included in the room rate. For corporate packages, we can also provide lunch and dinner services upon request.
What are the check-in and check-out times at your hotel in Miami?
At our hotel, check-in time is from 3:00 pm and check-out is until 11:00 am.
Is room service available 24 hours?
No, our properties in Miami do not offer 24-hour room service. As they are Airbnb-style accommodations, we do not have the typical hotel services like daily housekeeping, room service, or luggage storage. We focus on providing a more personalized and private experience for our guests.
Do you have multilingual staff to assist international guests?
Yes, at Palermo Home we have multilingual staff. Our team speaks English and Spanish, which allows us to provide exceptional service to both domestic and international guests.
What makes Palermo Home's services different from typical Airbnb accommodations in Miami?
Unlike conventional Airbnb accommodations in Miami, Palermo Home offers an exceptional lodging experience. With personalized service, high-quality amenities, unique facilities, and privacy, we stand out in the Miami market.
What type of rooms do you have available and what are their special features?
We have fully equipped apartments, with:
- Complete kitchens
- Elegant decor and luxurious furniture
- Spacious common areas
- Comfortable rooms and modern bathrooms
- Access to exclusive amenities like a pool, spa, and gym
Contact us
Our vacation rental accommodations have all the services and equipment so that you only have to worry about enjoying your stay.
If you book online on our website, we guarantee you the lowest price and exclusive discounts.
